Effective Date: 12/12/2023
At Toronto Smiles Centre, we are committed to maintaining the confidentiality and security of our patients' personal and health information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable privacy laws.
Personal information refers to any information that identifies you as an individual. This may include, but is not limited to, your name, address, email address, phone number, age, health history, and insurance details. We collect this information directly from you, through patient forms, and during your visits and communications with our clinic.
Your personal information is primarily used to provide you with dental care and services. This includes appointment scheduling, treatment planning, billing, and other related administrative functions. We may also use your information to send you appointment reminders and updates about our services, unless you opt out of such communications.
By providing us with your personal information, you consent to our collection, use, and disclosure of that information as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Please note that withdrawing your consent may affect our ability to provide you with certain services.
We may disclose your personal information to other healthcare professionals as part of your treatment. We may also disclose your information when required or permitted by law, such as in response to a court order. We do not sell or lease patient information to third parties.
We retain personal information for as long as necessary for its intended purpose or as required by law. We employ physical, administrative, and technological safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
You have the right to access and review your personal information held by us. If you wish to access your information, please contact our office. If you find any inaccuracies in your information, we will make the necessary corrections promptly.
We comply with all applicable laws and regulations governing the protection of personal information, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.
This Privacy Policy may be updated periodically to reflect changes in our practices. We will notify patients of any significant changes through our website or direct communication.
For any questions or concerns regarding this Privacy Policy or your personal information, please contact our office at:
Toronto Smiles Centre
